At 92pk, protecting the personal data of every player is a responsibility we take seriously. This Privacy Policy explains in plain terms what information we collect when you use the 92pk platform, how we use it, who we share it with, and what rights you hold over your own data. We encourage all players — particularly those accessing from Karachi, Lahore, Islamabad, and Faisalabad — to read this document carefully before registering an account.
Welcome to the 92pk Privacy Policy. 92pk ("we", "us", "our", or the "Company") is committed to protecting the privacy and personal data of every individual who accesses or uses the 92pk online gaming platform at 92pk.bio (the "Platform"). This Privacy Policy has been prepared to explain clearly and transparently how we collect, process, store, share, and protect personal information in connection with your use of the Platform.
This policy applies to all registered players and visitors to the 92pk Platform, including individuals accessing the Platform from Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and any other location. It applies to personal data collected through the website, through our customer support channels, and through any other interactions you have with 92pk.
This Privacy Policy should be read together with the 92pk Terms & Conditions and Responsible Gaming policy, both of which form part of your agreement with 92pk. Capitalised terms not defined in this policy have the meanings given to them in the Terms & Conditions.
Your Privacy Matters: 92pk does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial purposes. Your data is used exclusively for the purposes described in this policy — to operate the Platform, keep it secure, meet regulatory obligations, and improve your gaming experience.
For the purposes of this Privacy Policy, 92pk acts as the data controller in respect of all personal data collected through the Platform. As data controller, 92pk determines the purposes for which, and the means by which, your personal data is processed. 92pk operates under an internationally recognised gaming licence and processes personal data in accordance with the data protection obligations imposed by that licensing framework.
Where 92pk engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, and fraud prevention systems — those third parties act as data processors under the instructions of 92pk and are bound by contractual obligations that prevent them from using your data for any purpose beyond the specific service they provide to 92pk.
If you have any questions about how 92pk handles your personal data, or if you wish to exercise any of the rights described in Section 10 of this policy, you may contact the 92pk Data Privacy team directly using the contact details set out in Section 13.
92pk collects personal data through several different channels, depending on your interaction with the Platform. The categories of personal data we collect include the following:
| Category | Examples of Data Collected | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID or passport number, username | Registration form, KYC verification |
| Contact Data | Email address, mobile phone number, residential address | Registration form, account updates |
| Financial Data | Payment method type (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), transaction history, deposit and withdrawal amounts in PKR | Cashier transactions |
| Gaming Data | Game history, bet amounts, win/loss records, session durations, responsible gaming tool usage | Platform activity logs |
| Technical Data | IP address, device type, browser type and version, operating system, cookies and session identifiers | Automatic collection on access |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support interactions |
| Verification Data | Copies of government-issued ID, proof of address documents, selfie images for liveness checks | KYC/AML compliance process |
92pk does not intentionally collect special categories of sensitive personal data (such as health information, religious beliefs, or political opinions) unless you voluntarily provide such information in the context of a responsible gaming self-assessment or support interaction, in which case it is used solely to provide you with appropriate assistance.
92pk uses the personal data it collects for specific, defined purposes only. We do not use your data in any way that is incompatible with the purposes for which it was originally collected. The primary purposes for which 92pk processes your personal data are as follows:
92pk processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved:
92pk does not sell your personal data. We share your data only in the specific circumstances listed below, and only to the extent strictly necessary for the stated purpose:
No Third-Party Marketing: 92pk strictly prohibits its third-party service providers from using your personal data for their own marketing or commercial purposes. All data sharing arrangements are governed by contractual data processing agreements that limit use to the specific purpose authorised by 92pk.
92pk retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or licensing obligations. The general retention periods applied by 92pk are as follows:
Upon expiry of the applicable retention period, 92pk will securely delete or anonymise your personal data in accordance with its internal data destruction policy. Data that has been anonymised — such that it can no longer be associated with any identifiable individual — may be retained indefinitely for statistical and analytical purposes.
92pk implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security infrastructure includes the following protections:
While 92pk takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 92pk account credentials and should immediately report any suspected unauthorised access to your account via live chat at [email protected].
92pk uses cookies and similar tracking technologies to operate certain essential Platform functions, improve user experience, and where consent has been given, to deliver relevant promotional content. The categories of cookies used by 92pk are described below:
You may manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies will impair your ability to log in and use the Platform. For more information on managing cookies in popular browsers, refer to your browser's help documentation.
Subject to the applicable data protection framework under 92pk's licensing jurisdiction, you may have the following rights in respect of your personal data held by 92pk. To exercise any of these rights, please contact 92pk's Data Privacy team using the details in Section 13:
Response Timeframe: 92pk aims to respond to all valid data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further two months, in which case you will be notified of the extension and the reasons for it within the initial thirty-day period.
The 92pk Platform is strictly restricted to individuals who are at least 21 years of age. 92pk does not knowingly collect personal data from, or provide gaming services to, any individual under the age of 21. Age verification is a mandatory step in the 92pk registration process, and accounts cannot be fully activated until age has been confirmed through our identity verification system.
If 92pk discovers or has reasonable grounds to suspect that a registered account belongs to an individual who is under 21 years of age, the account will be suspended immediately pending investigation. If the suspicion is confirmed, the account will be permanently closed, all gaming activity will be voided, and any deposits made will be returned to the payment method on record after deducting any losses incurred (which are not recoverable under the Terms).
Parents and guardians are encouraged to use parental control software to restrict access to online gaming platforms. If you believe that a minor in your household has registered on 92pk, please contact our support team immediately via live chat or at [email protected] so that we can take immediate action.
92pk reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, changes to applicable law, or changes arising from regulatory requirements imposed by our licensing authority. When material changes are made to this policy, we will notify registered players by email to the address on file and/or by displaying a prominent notice on the Platform.
The "Last Updated" date at the top of this page will be revised each time the policy is updated. We encourage you to review this page periodically — particularly before making a deposit or sharing any additional personal information with 92pk — to ensure that you remain informed about how your data is being handled.
Your continued use of the 92pk Platform following the publication of an updated Privacy Policy constitutes your acknowledgment of the updated policy. If you object to any changes made to this policy, you should cease using the Platform and may request account closure by contacting customer support.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 92pk handles your personal data, please contact the 92pk Data Privacy team through any of the following channels:
For responsible gaming support, self-exclusion requests, or deposit limit adjustments, please visit the dedicated Responsible Gaming page where tools are available directly — no need to contact support for those functions.
These six commitments summarise the core privacy principles that guide every data processing decision at 92pk.
Every connection to 92pk.bio is protected by 256-bit TLS encryption. Your login credentials, payment details, and personal information are never transmitted in plain text — the padlock in your browser confirms your session is fully secured at all times.
92pk enforces a mandatory age verification process at registration. No account can be fully activated without confirming the player is at least 21 years old. Suspected underage accounts are suspended immediately and reviewed by our compliance team without delay.
92pk does not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing purposes — ever. Your data is used exclusively to operate your account, process payments in PKR, prevent fraud, and meet licensing obligations.
You have the right to access, correct, restrict, and request deletion of your personal data held by 92pk. Submit a request via live chat or email and our Data Privacy team will respond within 30 days. Withdraw marketing consent at any time from your account settings.
All financial transactions on 92pk are processed in Pakistani Rupees through fully vetted payment partners: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. Payment credentials are never stored directly by 92pk — they are tokenised through our PCI-compliant payment providers.
Gaming activity data is monitored to identify early signs of problem gambling. This information is used exclusively to trigger responsible gaming tools — deposit limits, session reminders, and self-exclusion — and is never shared with third parties for commercial profiling purposes.
Now that you understand exactly how 92pk handles your personal data, you can play cricket betting, live casino, slots, and more with complete confidence. Your information is encrypted, never sold, and always under your control. 21+ only — play responsibly.